MY ACCOUNT

DELIVERY POLICY

1. Reseller Status and Quote Request

To place orders with Valuekicks, customers must first become approved resellers. This ensures a mutually beneficial business relationship and access to our extensive catalog of wholesale shoes. Resellers can request a quote by visiting our website and completing the reseller registration process.

 

2. Customer-Courier Responsibility

Valuekicks does not handle direct delivery to customers. As a reseller, you are responsible for organizing your own courier service to collect the ordered goods from our designated location:

Address: Shop PB7, Dragon City Wholesales Mall, Cnr of Main Reef Road and Park Dr, Fordsburg, 2092.

 

3. Required Documents for Collection

A copy of the quote approved by Valuekicks is required upon arrival for order collection.

When collecting, either the customer or their designated representative (e.g., courier) must present a copy of the approved quote. Additionally, we strongly advise customers to exercise discretion with their approved quotes to prevent them from falling into the wrong hands. Please be aware that we cannot assume responsibility in the event of such an occurrence.

 

4. Assistance with Courier Arrangements

Should you require Valuekicks’ assistance in organizing a courier service, please be aware of the following:

  • Valuekicks will help facilitate the courier arrangement, but will not assume responsibility for the delivery process.
  • Once the courier is scheduled, it becomes the customer’s responsibility to ensure that the goods are collected in a timely manner.

 

5. Monitoring of Goods

Valuekicks will not be responsible for monitoring or tracking the progress of courier deliveries arranged by the customer. Any concerns or issues arising from the courier service should be addressed directly with the chosen courier company.

 

 

6. Delivery Address and Timings

All deliveries and collections must be made at the designated Valuekicks location:

Address: Shop PB7, Dragon City Wholesales Mall, Cnr of Main Reef Road and Park Dr, Fordsburg, 2092

Business Hours: 9am to 3pm, Mondays to Sundays.

 

 

7. Contact Information

 

8. Returns and Exchanges

For information on our returns and exchange policy, please refer to our dedicated Returns and Exchanges Policy.

 

9. Contact Us

For any inquiries or assistance regarding the delivery policy, please do not hesitate to reach out to our customer support team at:

We appreciate your cooperation and understanding of our delivery procedures. At Valuekicks, we are committed to providing excellent service and high-quality products to our valued resellers.